Effective Date: June 2026
The Nashville Business Incubation Center (“NBIC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us through our website, programs, events, and services. This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you visit nbichub.org or engage with our programs and services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Company or organization name
-
Business information
-
Demographic information
-
Event registration information
-
Program application information
-
Survey responses
-
Payment information (when applicable)
We may also automatically collect certain information when you visit our website, including:
-
IP address
-
Browser type
-
Device information
-
Website usage data
-
Pages visited
-
Referral sources
-
Cookies and similar tracking technologies
Legal Basis for Processing Information
We process personal information with your consent, to provide services you request, to fulfill contractual obligations, to comply with legal and regulatory requirements, and to support legitimate organizational purposes such as program delivery, outreach, evaluation, reporting, and continuous improvement.
How We Use Your Information
We use the information we collect to:
-
Provide programs, services, and resources
-
Process registrations and applications
-
Communicate with participants and stakeholders
-
Send newsletters, updates, and marketing communications
-
Improve our website, programs, and services
-
Measure the effectiveness of our communications and outreach efforts
-
Comply with legal and regulatory requirements
-
Support grant reporting and program evaluation activities
-
Respond to inquiries and requests
Email Communications
By providing your email address, you may receive communications related to NBIC programs, events, services, newsletters, and business resources.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications or by contacting us directly.
Please note that opting out of marketing communications will not affect transactional or service-related communications necessary for program participation.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to enhance user experience and gather information about website usage.
These technologies may help us:
-
Understand visitor behavior
-
Improve website performance
-
Measure marketing effectiveness
-
Personalize content and user experiences
You may adjust your browser settings to decline cookies; however, some website features may not function properly as a result.
Third-Party Services
We may use trusted third-party platforms to support our operations, including but not limited to:
-
Website hosting providers
-
Email marketing platforms
-
Event registration systems
-
Customer relationship management (CRM) systems
-
Analytics providers
-
Payment processors
These providers may have access to information necessary to perform services on our behalf, but are not permitted to use the information for their own purposes.
Information Sharing
NBIC does not sell, rent, or trade personal information to third parties.
We may share information:
-
With service providers acting on our behalf
-
When required by law or legal process
-
To protect the rights, safety, and security of NBIC, our participants, or the public
-
In connection with grant reporting, program evaluation, auditing, funding requirements, or compliance activities when permitted by law
Any shared information will be limited to what is reasonably necessary for the intended purpose.
SMS and Text Message Communications
If you opt in to receive text messages from NBIC, we will use the mobile number you provide to send session reminders for the Future Ready programs you register for. Consent to receive text messages is optional and is not a condition of registering for any program or service.
Message frequency varies based on the sessions you register for. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or reply HELP for assistance.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. NBIC does not sell, rent, or trade mobile numbers or SMS consent data.
Data Retention
NBIC retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, support program reporting and grant requirements, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information collected, applicable laws, and program requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.
If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information.
Your Privacy Rights
Depending on applicable law, you may have the right to:
-
Access your personal information
-
Request correction of inaccurate information
-
Request deletion of your personal information
-
Opt out of certain communications
-
Request information regarding how your data is used
-
Request a copy of information we maintain about you
To exercise these rights, please contact us using the information provided below.
State Privacy Rights
Residents of certain states, including California and other jurisdictions with applicable privacy laws, may have additional rights regarding their personal information. These rights may include the ability to know what personal information is collected, request deletion of personal information, request correction of inaccurate information, and limit certain uses of personal data.
NBIC does not sell personal information.
Residents of certain states may also have the right to appeal decisions related to privacy requests as provided by applicable law.
Do Not Track Signals
Some web browsers offer a “Do Not Track” feature. Because there is currently no uniform industry standard for responding to these signals, NBIC does not currently respond differently to browser-based Do Not Track requests.
External Links
Our website may contain links to external websites. NBIC is not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
NBIC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Nashville Business Incubation Center (NBIC)
110 Glancy Street, Suite 107
Goodlettsville, TN 37072
Phone: (615) 292-3850
Email: nbic@nbichub.org
Website: nbichub.org
By using this website, you acknowledge and agree to the terms of this Privacy Policy.