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Author: NBIC

For 35+ years, the Nashville Business Incubation Center takes a personalized approach to helping women-owned, minority-owned and veteran-owned entrepreneurs scale a sustainable business - growing businesses from tiny acorns to mighty oaks.

Customer Service Tips for Small Businesses

The personalized experience is what differentiates small business from their larger competitors.  For businesses that hinge on creating a personal experience for each customer, great customer service skills are extremely important.  Here are some tips from our own clients about how to go above and beyond in order to create the ultimate customer experience.   […]

Books that Business Owners Should Read in 2014

No business, no matter how big or small, should exist within a vacuum.  Businesses, like the world, should be continually evolving.  What better way to stay abreast of what’s going on around you than getting lost in a good book.  Here are the top books that we recommend for small business owners in  2014:   […]

2014 NBIC Awards

Community leaders and innovators gathered at the Nashville Public Library on Tuesday January 21, 2014 for the annual Nashville Business Incubation Center (NBIC) Stakeholder’s Meeting.  The yearly event, hosted by the board of directors, serves as a time for the organization to reflect upon the achievements of the past year, honor small business clients that […]

New Year, New Business Resolutions

Every year men, women, and children compile lists of their respective New Year’s Resolutions in hopes of bettering themselves and, ultimately the world around them.  Why not apply this method to your business?  Writing a specific list of goals that you intend to accomplish by December 31, 2014 might be what your business needs to […]

Quentin Beverly

Quentin Beverly brings a unique blend of strategic marketing and deep community dedication to his role as the Marketing and Development Growth Coordinator at the Nashville Business Incubation Center (NBIC).

Beyond his professional life, Quentin’s foundational drive is rooted in service and leadership, principles he actively lives out as a proud member of Alpha Phi Alpha Fraternity, Inc. Through the fraternity’s commitment to community uplift, advocacy, and service, Quentin has dedicated himself to empowering others, a passion that aligns perfectly with NBIC’s mission to foster and scale local entrepreneurial talent.

Quentin’s professional journey has been heavily anchored in the nonprofit and arts administration sectors, where he has long focused on building resources that drive social and cultural impact. During his time with arts nonprofits, he led multi-purpose advocacy campaigns, boosted individual giving, and designed targeted donor outreach initiatives using development and engagement tactics to maximize donor retention and
acquisition. He also brings experience in data-driven media buying that spans from e-commerce brands to live entertainment.

Armed with a Master of Arts in Arts Administration from Indiana University Bloomington and strong roots in both nonprofit development and media analytics, Quentin looks at business growth through a community-first lens. Whether he is leveraging modern marketing frameworks to help a local startup scale, bolstering donor engagement, or working alongside his Alpha brothers on community initiatives, he is energized by seeing the Nashville ecosystem thrive.

Donnie Swift

Donnie Swift serves as the Program and Outreach Coordinator for NBIC, where he is dedicated to building meaningful partnerships, expanding community engagement, and creating opportunities that positively impact individuals and families. Throughout his career, Donnie has been passionate about education and has helped thousands of students and parents navigate academic success, personal development, and access to valuable resources. 

His commitment to service has always extended beyond the classroom as he has consistently sought ways to strengthen communities through collaboration and advocacy. Donnie has guided students and their families through the college planning process, including college admissions, financial aid, and FAFSA completion. He has organized college readiness workshops and connected students with academic support programs that have helped families make informed decisions about postsecondary education. Recognizing the unique needs of multilingual communities, Donnie has also worked closely with families requiring translation and interpretation services, ensuring they could fully participate in school meetings, understand educational requirements, and access critical community resources with confidence. 

In his role at NBIC, Donnie is excited to leverage his experience, relationships, and passion for serving others to expand the organization’s reach and support its mission of creating lasting, positive change within the community. He enjoys working with community partners, developing innovative outreach initiatives, and helping individuals discover opportunities that improve their quality of life. 

Outside of work, Donnie enjoys spending time reading, working out, engaging with his community, and finding new ways to inspire and encourage others through service and leadership. 

Kat Marshall
Kat Marshall joined NBIC in May 2026 as Marketing & Digital Assets Specialist, where she contributes her expertise to content strategy, digital marketing, brand management, and visual storytelling efforts that amplify the organization’s mission of advancing economic opportunity and entrepreneurial success. Through her work, she helps elevate the stories of entrepreneurs, small businesses, and communities served by NBIC’s programs, creating meaningful connections that inspire engagement and impact.
 
With a professional background spanning entrepreneurship, entertainment, public relations, brand strategy, and digital marketing, Kat brings a unique blend of creativity and strategic insight to every project. She specializes in translating complex ideas into compelling narratives that strengthen brands, build trust, and inspire action.
 
In addition to her role at NBIC, Kat is the founder and CEO of Build a Village Creative, a brand strategy and digital marketing studio that partners with entrepreneurs, nonprofits, and purpose-driven organizations. Through her company, she helps clients develop authentic brands, clarify their messaging, strengthen their digital presence, and create strategic marketing campaigns that drive growth and engagement. Her expertise includes brand development, content creation, social media strategy, public relations, and community-centered marketing.
 
Known for uncovering the heart of a brand and transforming it into messaging that resonates, Kat approaches marketing as more than promotion, she sees it as a powerful tool for community building, collaboration, and economic empowerment. Whether supporting organizations, businesses, or entrepreneurs, she is passionate about helping others tell their stories, expand their impact, and grow with purpose and authenticity.
Sierra Ashburn

Sierra Henley Ashburn joined NBIC in December 2024 as a Special Projects Manager consultant. She now serves full-time as an Outreach Coordinator, focused on building community partnerships and supporting event and program execution. In this role, she works across NBIC’s Construction Consortium and the Metro Nashville Airport Authority (MNAA) Emerging Contractors and Mentor Protégé programs. She also serves as the staff liaison for the NBIC Young Leaders Board.

Beyond NBIC, Sierra is the founder and lead operations strategist of Amplified Innovation, a fractional operations firm serving nonprofits and mission-driven service businesses. She partners with leaders and teams to translate impactful visions into clear, actionable systems, helping organizations thrive in their zone of genius by aligning internal infrastructure with core values.

Sierra is an active member of Nashville’s nonprofit community, a Young Leaders Council graduate, and currently serves on the board of From Your Father as Systems and Operations Lead.

She is a strong believer in NBIC’s approach of meeting entrepreneurs where they are; equipping them with the tools and support to grow, create community impact, and build a lasting legacy.

Patrick Walker-Reese

Patrick Walker-Reese, MPA is an established and celebrated speaker and educator. Patrick Walker-Reese, or Mr. Reese, as his students commonly refer to him as has dedicated his work to serve his own community. He has motivated and encouraged youth and adults alike to dare to dream and to strive for greatness every day.

Patrick Walker-Reese is the epitome of resilience. Directly translating in his teachings, his ability to make powerful connections and impacts on each individual who attends a workshop or speech he gives. He made it and is living the life of his dreams. This message is especially powerful to youth who are lacking ambition and guidance. Patrick attended Tennessee State University. Although school never came easy for Patrick, whose knack was always for speaking but not the traditional educational curriculum, he graduated from Tennessee State University with a History degree in 2010. His educational pursuits did not end there. He received his Masters from Tennessee State University in Public Administration in 2014.

In 2012 he formed ASPIRE LLC, an Educational Consulting Firm. Aspire specializes in highly interactive motivational presentations, workshops, curriculum, and literature. ASPIRE has worked with varied reputable organizations and companies such as The National Urban League, Caterpillar Financial, Metro Nashville Public Schools, YMCA, NYC Department of Youth and Community Development, Clemson University, University of DC. The list of who ASPIRE has worked with has continued to grow. Now including, 100 Black Men “100 Kings” program, Oasis Center, The Educate ME HBCU College Tour, Jack and Jill of America, Incorporated, Boys And Girls Clubs of Middle Tennessee, and a host of professional athletes.

Patrick has authored two books on self-help and socio-emotional development. Patfacts Volume 1: From One Dreamer to Another and Patfacts Volume 2: More Than a Dream. The latter of which was self-published through his newest business venture Aspire Publishing. Designed to turn dreamers into published authors.

Victor Tyler

Victor Tyler serves as a Digital Asset Specialist at NBIC, where he manages, organizes, and creates digital media resources that support the organization’s storytelling. In this role, he ensures that NBIC’s growing online presence remains cohesive, engaging, and aligned with its brand identity. 
 
Before joining NBIC, Victor built a career in art direction and content production, leading campaigns that combined strategic storytelling with result-driven creative. His experience spans brand development, media production, and digital marketing.  
 
Victor is passionate about using creativity to bridge artistry with strategy to help ideas come to life. Outside of work, he enjoys drawing, running, and exploring new places to eat, often finding inspiration for his work in the world around him. 

Dr. Contrecia Tharpe

Dr. Contrecia “Dr. T” Tharpe joined NBIC in November 2025 as Marketing and Communications Manager, bringing more than 15 years of experience in brand strategy, marketing, and communications leadership. A visionary strategist known for her creativity and results-driven approach, she leads NBIC’s brand, storytelling, and communications efforts with a focus on amplifying the voices of entrepreneurs and positioning NBIC as a leader in inclusive business growth. 

Before joining NBIC, Dr. T built an impressive career spanning entrepreneurship, consulting, and organizational leadership. As Founder and Chief Brand Strategy Architect of FayeVaughn Creative, a full-service agency serving startups through Fortune 500 companies, she has helped organizations across industries craft powerful narratives, elevate visibility, and drive measurable results. 

Her expertise bridges creativity and strategy, combining data-driven marketing with authentic storytelling to strengthen brand trust and engagement. 

Beyond her role at NBIC, Dr. T serves as President of Nashville Cable, the region’s premier network for women in leadership. A sought-after advisor and speaker, she is passionate about helping others build brands that mean business, strengthen communities, and reflect the power of purpose. 

Dynamic, forward-thinking, and unapologetically authentic, Dr. T embodies NBIC’s mission to inspire innovation and empower entrepreneurs to grow, scale, and thrive. 

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Abigail DaSilva
Abigail DaSilva is the marketing coordinator at NBIC, channeling her passion and creativity to support the organization’s mission of leveling the playing field for entrepreneurs. A proud graduate of Tennessee State University, Abigail holds a degree in design, which fuels her artistic sensibilities and impeccable eye for aesthetics. Before joining NBIC, Abigail embarked on her own entrepreneurial journey alongside her brother, where she spearheaded the sales and marketing efforts of their own venture. This experience honed her skills in strategic promotion, customer engagement, and marketing media. Abigail has played a crucial role in the company, transforming their media marketing strategies, specifically towards a more video-driven approach. Recognizing the power of visual storytelling, she has created compelling content and innovative campaigns that have amplified NBIC’s reach and engagement, strengthening their online presence and impact. Outside of her professional endeavors, Abigail is an avid art buff, frequently visiting museums and exploring immersive experiences that combine technology and creativity. She also has a deep love for travel, shopping, and anything that allows her to utilize her creative mind. With her unwavering commitment and broad range of experience, Abigail is a valuable asset to NBIC. She remains eager to push boundaries, elevate engagement, and empower entrepreneurs through her exceptional marketing expertise.
Anne-Marie Tanner
Anne-Marie Tanner is the Programs Coordinator at NBIC. With a Master’s degree in strategic marketing from Midway University and a Bachelor’s degree in design from University of Kentucky, she brings a unique blend of business experience and creativity to her work. Prior to joining NBIC in March of 2023, Anne-Marie worked as a small business and startup consultant, where she gained valuable experience in guiding entrepreneurs through the challenges and opportunities of launching and growing their businesses. Her expertise in strategic planning and her ability to quickly grasp new concepts makes her a strong asset to the NBIC team. As the Programs Coordinator at NBIC, Anne-Marie manages multiple components, including Foundations, E-Myth, Framework, and Groundwork. Anne-Marie values collaboration and strives to align her work with the vision and expectations of her colleagues. Beyond her professional career, Anne-Marie has a wide range of hobbies and passions. She is an accomplished Olympic weight-lifter. Additionally, with her husband, she started a medical clinic in Martin, TN, a brewery and events center in Paris, TN, and an airbnb property. Their goal is not only to build successful businesses, but also to provide economic stability and job opportunities to as many people as possible. With her extensive background in business, her entrepreneurial spirit, and her commitment to personal growth, Anne-Marie Tanner is an extremely valuable asset to NBIC. Her diverse skill set and positive mindset make her a catalyst for success, both for herself and the new businesses she assists.
Saturnie Antoine
Saturnie Antoine has been a part of NBIC since November 2021, serving as the R.I.S.E. UP Program Manager. She holds a Bachelor’s degree and has obtained a professional certification in coaching skills. With a diverse background in corporate work spanning over 15 years, Saturnie has worked in various sectors. As the R.I.S.E. UP Program Manager, Saturnie oversees the entire program. Her responsibilities include structuring the curriculum, sourcing speakers, and organizing the launch campaign. Additionally, Saturnie provides personalized professional coaching to the program participants, offering guidance and support to help them scale their businesses to $1 million plus level. Since the commencement of the program in March 2023, under Saturnie’s leadership, R.I.S.E. UP has witnessed numerous accomplishments and successes. Additionally, the program’s focus on emotional intelligence has helped participants navigate internal challenges and overcome obstacles inhibiting their growth. Outside of work, Saturnie values personal time spent with her family and loved ones. Her true passion lies in her role as a professional coach, where she finds fulfillment in assisting women on their journey towards personal and professional growth. Saturnie’s commitment to her clients and her extensive experience, coupled with her excellent coaching skills, allows her to provide comprehensive support to program participants, enabling them to achieve their goals and reach new heights. Under Saturnie’s leadership, the R.I.S.E. UP Program continues to flourish and make a lasting impact on the lives of female entrepreneurs.
Leroy Cunningham
Leroy Cunningham currently occupies the role of Community and Capacity Building Manager at NBIC. He holds a major degree in Business Administration from Carroll University in Waukesha, Wisconsin, along with minor degrees in Accounting and Economics. Leroy’s prior engagement with business development consulting brings great strength to the NBIC team. He has worked at three of the largest market capitalization companies in the world – Emerson Electric, General Electric, and Berkshire Hathaway. In his current role as the Community and Capacity Building Manager at NBIC, Leroy wears many hats. One of his primary objectives at NBIC is to increase the number of small minority-, women-, and veteran-owned businesses qualified to undertake contracts from prime contractors and government entities. By fostering relationships with community partners and engaging with prime contractors and government entities, Leroy works tirelessly to bridge the gap and provide opportunities for these businesses to flourish. Additionally, Leroy dedicates his time to consulting with business owners, providing them with valuable insights and guidance. By helping businesses at their current stage and empowering them to reach their goals, Leroy greatly contributes to the growth and success of NBIC’s clients. Outside of work, Leroy indulges in his love for reading, sports, and travel. With his vast knowledge, dedication, and passion for community empowerment, Leroy is committed to making a meaningful impact at NBIC. His wealth of certifications and global business experience lends a unique perspective and expertise to NBIC’s initiatives, which will undoubtedly drive the organization forward.
Octavia Wilson-Simmons

Octavia Wilson-Simmons brings more than 20 years of diverse industry experience to her role at NBIC, where she drives operational excellence, grant compliance, and technological innovation. She began her career in the oil and gas sector in 2000 as a Contract Analyst, where she developed expertise in contract negotiation, trading operations, and stakeholder management.

Over the course of her career, Octavia expanded her skills across account management, operational optimization, and project coordination, gaining cross-industry experience that includes consulting and healthcare. Her transition into consulting in 2021 further honed her ability to streamline logistics and operations for business growth, while her work in healthcare deepened her customer-first approach and adaptability.

Since joining NBIC in 2022, Octavia has been a driving force behind key operational improvements, data-driven decision-making, and program support initiatives that empower small businesses to scale. She leverages platforms such as Zendesk, Looker, and Salesforce to optimize workflows, strengthen stakeholder engagement, and enhance service delivery for entrepreneurs.

Passionate about creating efficient systems and sustainable impact, Octavia’s expertise in operations management, compliance, technology integration, and strategic support ensures NBIC’s entrepreneurs have the foundation needed for long-term success.